Shipping

Our goal is to ship within 24-48 hours from the receipt of payment.

When customizing a server/workstation we request at least 72 hours to make sure everything will be functioning properly before departure.

On smaller, individual items, typically they will be shipped the same day as long as payment clears before 2 PM CST.

We ship using UPS, FedEx, and USPS. The carrier picked for each shipment is based upon what is most economical option while reaching the consumer in a timely fashion.

USPS shipments are sent Priority Mail 2-3 day in the United States. UPS shipments are sent via UPS Ground service 3-5 business day's in the United States.

If you need shipments expedited to you, contact us directly and we can arrange that.

If you need shipments sent to a PO Box or APO please be sure all address information is entered correctly and USPS will be your shipping carrier.

Hawaii or Alaskan resident's please contact for a quote on shipping.

---

Returns

To start a return, select 'Return Request' under the My Account section at the bottom of your screen. Select the RMA Request link in order to start the return. Please be sure to have your order number to initiate the return. You can locate your order number in the 'My Orders' tab under 'My Account' or in the top right corner of the paper invoice sent to you with the purchased product. We do not accept returns without an RMA #. Upon starting your return, please indicate a reason for the return. We will respond to the RMA within 24 hours and either setup a replacement or refund, whichever is applicable.

A DOA Warranty is simply a guarantee that the item will not be Deal on Arrival. A 7 Day DOA Warranty allows for 7 calendar days after the delivery date to open and test the item. It is the responsibility of the purchaser to complete any inspection or testing within the 7 calendar days. This is a limited warranty and does not cover performance, appearance or compatibility. The information included in the description is taken from research from the manufacture website. It is the responsibility of the buyer to determine compatibility or contact us with questions on compatibility. This is a DOA replacement warranty. No refunds will be processed unless a replacement is unavailable.

Beyond the 7 day DOA Warranty, we include a 30-day service warranty giving you added confidence on the purchase of any product from our site. If an additional warranty is needed, please contact us and we can quote you for the additional warranty period.